Myles Elledge

Biomass Controls

Executive Director Health & Environment
myles@biomasscontrols.com

VIEW EVENT POSTER

 

PROBLEM

When applying UCD to sanitation, describe a problem your organization was trying to solve?

  • MHM (Menstrual Hygiene Management) neglected, disposal neglected
  • MHM disposal in RTI toilet prototype

 

SOLUTION

What solution did you design to solve the problem?

Discrete stand alone chute in toilet cabin

 

WHAT WORKED WELL

What part(s) of the UCD process did your organization do very well?

  • Baseline practices:
    • Ideation
    • Feedback from end users, interview on concept design with demos
    • User feedback after leaving stall
    • Disaggregated groups: age, sex, religion

 

WHAT DIDN'T WORK

What part(s) of the UCD process did not go well?

Community/city context for solid waste management (SWM)

 

TOOLS AND FRAMEWORKS

What UCD tools or analytical frameworks did you use?

  • Baseline survey/observation
  • Interview
  • FGD
  • User feedback (app, paper)
  • Prototypes, visuals

WHAT WAS REALLY HARD

What were your biggest struggles?

Tension between "discovery" and "project delivery" i.e. when to stop researching to meet project deadlines

 

BIGGEST A-HA

What was your biggest a-ha moment?

Safe, private MHM disposal could be a driver for shared space toilet use

 

MY PIVOTS

So then what? What did you do? Discard the idea? Change course?

Location, population, demographics are complex even within city (modular solutions to settings)

 

TIPS

What advice would you give other organizations?

End users are very unique so disaggregated data collection is key (age, sex, religion, invention)